A few things could be preventing you from setting up a subscription — here's what to check:
• Your KYC verification may still be pending or hasn't been approved yet
• There may be a restriction on your account
• It could be a temporary app or connectivity issue
First, make sure your KYC is fully approved and that you're running the latest version of the ZOOP app. If everything looks good on your end but you're still unable to create a subscription, reach out to us at support@zoop.com and we'll take a look for you!