There are a few reasons this might happen — here's what to check:
• The action or content you engaged with may not be eligible for rewards
• You may have reached your reward limit for that period
• There could be a temporary app or connectivity issue
Not every engagement action qualifies for ZOOPIES, so it's worth keeping that in mind. If you've checked all of the above and things still don't seem right, feel free to reach out to our support team and we'll take a look!