If your referral rewards or payout don't look right, try these quick steps first:
- Refresh or restart the app.
- Make sure you're using the latest version of the app.
- Check your internet connection.
If the issue continues, contact our Support team through the Contact Support section in the app or email support@zoop.com.
To help us investigate faster, please include:
- A brief description of the issue.
- Screenshots or a screen recording (if possible).
- Your device model and app version.
Our team will review the issue and get back to you as quickly as possible.