Sorry to hear that! Let's get it sorted. Try these quick steps first:
• Refresh or restart the app
• Check your internet connection
• Make sure you're on the latest version of the app
Still stuck? Our support team is happy to help. When you reach out, please include:
• A quick description of what's happening
• Screenshots or a screen recording (if you can grab one)
• Your device type and app version
Email us at support@zoop.com or tap the Contact Support button in the app — we'll get it sorted for you right away!